如何區(qū)分可疑郵件和來(lái)自Wish的合法郵件？

行騙者會(huì)創(chuàng)立虛偽郵箱賬號(hào)來(lái)冒充Wish員工，以吸引收件者回復(fù)或者點(diǎn)擊鏈接或附件，或提供秘密信息（包含任何賬戶(hù)的密碼、驗(yàn)證碼、API瀏覽令牌或API客戶(hù)端密鑰）。此類(lèi)郵件通常包括以下內(nèi)容：

要求提供密碼或驗(yàn)證碼

在商戶(hù)平臺(tái)之外提供付費(fèi)服務(wù)

如果您收到來(lái)自“Wish員工”或其他任何人的信息，要求您提供密碼、驗(yàn)證碼、API瀏覽令牌或API客戶(hù)端密鑰，請(qǐng)勿直接回復(fù)，因?yàn)閃ish 不會(huì)通過(guò)電子郵件或除受保護(hù)的商戶(hù)平臺(tái)（例如“商戶(hù)平臺(tái)”網(wǎng)站）以外的交流渠道向商戶(hù)索要以下信息：

Wish商戶(hù)密碼

個(gè)人郵箱、銀行或其他賬號(hào)的密碼

驗(yàn)證碼

API瀏覽令牌

API客戶(hù)端密鑰

如何舉報(bào)可疑的訛詐郵件或信息？

如果您收到可疑的郵件或信息，要求您提供密碼、驗(yàn)證碼、API瀏覽令牌或API客戶(hù)端密鑰，但您無(wú)法明確該郵件是否合法，您應(yīng)當(dāng)立即向我們舉報(bào)。以下是舉報(bào)方法：

首先，不重點(diǎn)擊郵件中的任何鏈接或打開(kāi)任何附件。

將可疑郵件信息以附件的形式發(fā)至merchant_support@wish.com(GeneralSupport)或merchant-support@wish.com(CNGeneralSupport)，以便我們開(kāi)展提高調(diào)查。

wish商戶(hù)官網(wǎng)原文詳情：

IfyoureceiveasuspiciousemailormessagethatseemstobefromWishorWishemployees,andthemessagerequeststhatyouprovidepasswords,verificationcodes,APIaccesstoken,orAPIclientsecret,bevigilant.Theemailmaybeascam.

HowtodistinguishbetweensuspiciousemailsandlegitimatemessagesfromWish？

FraudsterscreatefakeemailaccountstoposeasWishemployees,inthehopethatrecipientswillreplyorclickonalinkorattachment,andprovideconfidentialinformationincludingpasswordsandverificationcodesofanyaccounts,orAPIaccesstokenandAPIclientsecret.Theseemailsormessagesoftencontainthefollowing:

Requestsforpasswordorverificationcodes

OfferingpaidservicesoutsideoftheMerchantDashboardportal

Ifyoureceiveamessagefrom“Wishemployees”oranyoneelseaskingyoutosharepasswords,verificationcodes,APIaccesstoken,orAPIclientsecret,donotreplydirectly,becauseWishneverasksmerchantsforthefollowingdetailsviaemailsorexternalcommunicationsoutsideprotectedmerchantportal(suchasMerchantDashboard):

WishMerchantPassword

Passwordtopersonalemail,bank,orotheraccounts

Verificationcodes

APIaccesstoken

APIclientsecret

Howtoreportpotentiallyfraudulent/scammingemailsormessages:

Ifyoureceiveasuspiciousemailormessagethatrequestspasswords,verificationcodes,APIaccesstoken,orAPIclientsecret,andareunsureofthelegitimacyofthemessage,youshouldreportittousimmediately.Hereshow:

Firstofall,donotclickanylinksoropenanyattachmentsintheemail.

Reachouttomerchant_support@wish.com(GeneralSupport)ormerchant-support@wish.com(CNGeneralSupport)andincludethesuspiciousmessageasanattachmentsowemayinvestigatefurther.

特別聲明：以上文章內(nèi)容僅代表作者本人觀(guān)點(diǎn)，不代表ESG跨境電商觀(guān)點(diǎn)或立場(chǎng)。如有關(guān)于作品內(nèi)容、版權(quán)或其它問(wèn)題請(qǐng)于作品發(fā)表后的30日內(nèi)與ESG跨境電商聯(lián)系。